Frequently Asked Questions

Everything you need to know about bringing Bewilderment into your home.

What is the typical shipping timeframe for furniture items?

Most of our handcrafted furniture pieces ship within 5-7 business days. Large freight items may take 2-3 weeks for delivery depending on your location.

Do you offer international shipping for home decor?

Currently, Bewilderment ships exclusively within the continental United States and Canada to ensure the safety and integrity of our fragile goods.

What is your return policy for home textiles and rugs?

We offer a 30-day return window for all unused textiles and rugs in their original packaging. Please note that a restocking fee may apply to oversized items.

Are your wood products sustainably sourced?

Yes, we pride ourselves on environmental responsibility. All Bewilderment wood products are made from FSC-certified timber or reclaimed materials.

How can I track my order status?

Once your order is processed, you will receive an email with a tracking number and a link to our real-time tracking portal.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Affirm for larger purchases.