Returns & Exchanges
At Bewilderment, we want your home to feel exactly right, which is why we offer a 30-day window to return or exchange any item that doesn't perfectly fit your space. Please ensure all home goods are returned in their original packaging and unused condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully repack your items in their original boxes with all protective padding to prevent damage during transit.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned home goods, we will process your refund to your original payment method within 5-7 business days.